Renewing Member Details Online
Just as members can join your organisation online, so can they renew their existing membership and, if you have Stripe set up, pay online. Just as when you email your members a reminder they can update their personal details in your system, so too when renewing
Member Wizard maintains member privacy by asking renewing members to enter the email address linked to their account in your organisation's system. The email address is then matched with the member's details and a reminder notice is then sent to the member at the registered email address.
Should the email address not be found in your system the member will be advised of this and the email postal addresses of your organisation will be provided using the details found in your Organisation Setup.
Renewing Member Application
Both Active and Inactive members can renew their membership online if your organisation has placed the link on your web site. If a member is Inactive the renewal period will only be for the current membership year, not from back when they were previously active members.
PLEASE NOTE: The system has been set up so that members are not able to renew their membership until 60 days prior to it becoming due. This has been put in place from numerous incidents when member's forget that they have renewed and do so again and have to be refunded. The button to Renew Membership will not become active in the Member Portal until 60 days prior to the current membership period expiring.
To deactivate unpaid Members see the Members/Deactivate Members menu option. This permits a bulk change to be made for all members who's member subscription remains unpaid as at the current date. Alternatively you can go through one at a time and change the Active/Inactive status on each unpaid member.
Before an organisation can put the online member renewal form online there has to be an email address in the Organisation Setup. Once you have ensured that this is the case select Settings/Renewing Member Application
When you click the Renewing member Application menu option you will be provided with a link which you should copy to Clipboard. You can test this link if you wish by pasting it into your URL banner at the top of your browser. The link is simply a URL.
You now need to simply send that Clipboard link to your web site manager and ask them to place it in your page with a suitable title such as Online Member Renewal