Renewing existing Member Subscription online

Just as members can join your organisation online, so can they renew their existing membership and, if you have Stripe set up, pay online. Just as when you email your members a reminder they can update their personal details in your system, so too when renewing

Member Wizard maintains member privacy by asking renewing members to enter the email address linked to their account in your organisation's system. The email address is then matched with the member's details and a reminder notice is then sent to the member at the registered email address.

Should the email address not be found in your system the member will be advised of this and the email postal addresses of your organisation will be provided using the details found in your Organisation Setup.

Renewing Member Application

Members who are either Active or Inactive can renew online. For Active members, the new subscription period will follow on from their current membership expiry date. For Inactive members the member will be renewed only for the current renewal period - not backdated till their last paid to date.

Before an organisation can put the online member renewal form online there has to be an email address in the Organisation Setup. Once you have ensured that this is the case select Settings/Renewing Member Application

When you click the Renewing member Application menu option you will be provided with a link which you should copy to Clipboard. You can test this link if you wish by pasting it into your url banner at the top of your browser. The link is simply a url.

You now need to simply send that Clipboard link to your web site manager and ask them to place it in your page with a suitable title such as Online Member Renewal