Member Portal Settings

Before you can use the Member Portal you need to configure the Membership Types who will be able to access it. You also need to select a person amongst your Users list who will be the first point of contact for your members should they require assistance. This contact will be via their registered User Email address and will appear when a member clicks the Help link on the Member Portal page. 

Once you have configured these two areas you will be able to click on the Copy widget to clipboard button which will give you the link you can send to your members or place on your website for members to install the Member Portal on their own device.

Please note if you do not have a Payment Card registered in Settings your members will not be able to obtain the security code via their mobile, it will be sent to their email address.

Emailing out the Portal Link

Once you have configured your Member Portal Settings by adding a contact person and selecting membership types, you can email it out to members. If you want to test that all is working correctly DO NOT try to copy and paste the link - it is very easy to miss identifying characters off the copy link. Instead click the Open Member Portal in New Tab link in the Member Portal main menu.