Renewing Member Details Online

Just as members can join your organisation online, so can they renew their existing membership and, if you have Stripe set up, pay online. Just as when you email your members a Membership Invoice they can update their personal details in your system, so too when renewing

Member Wizard maintains member privacy by asking renewing members to enter the email address linked to their account in your organisation's system. The email address is then matched with the member's details and a reminder notice is then sent to the member at the registered email address.

Should the email address not be found in your system the member will be advised of this and the email postal addresses of your organisation will be provided using the details found in your Organisation Setup.

Renewing Member Application

Members can renew their membership if they are in an Active or Inactive status provided they are in your database with the email address they advise when renewing. In the case of Inactive members they will only be invoiced for the current year - not back till when they were last active, their status on renewal will also be automatically changed to Active.

To deactivate unpaid Members see the Members/Deactivate Expired Members menu option. This permits a bulk change to be made for all members who's member subscription remains unpaid as at the current date. Alternatively you can go through one at a time and change the Active/Inactive status on each unpaid member.

Before an organisation can put the online member renewal form online there has to be an email address in the Organisation Setup. Once you have ensured that this is the case select Settings/Renewing Member Application

When you click the Renewing member Application menu option you will be provided with a link which you should copy to Clipboard. You can test this link if you wish by pasting it into your url banner at the top of your browser. The link is simply a url.

You now need to simply send that Clipboard link to your web site manager and ask them to place it in your page with a suitable title such as Online Member Renewal