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Managing Member Communications
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Knowledgebase Managing Member Communications

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Why can't I paste from Word into the text editor?

If you find you can't paste from Word into the Member Wizard text editor follow the following steps 1. Copy the text from Word 2. Right click into the Member Wizard text editor box and select Paste as...

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Sending Emails

Member Wizard allows you to email your membership as a whole, individually, by membership type or in whatever groups you wish to create. If you have created custom field of type "email" you can choose...

599
(22)
Communications Sent

Member Wizard will keep track of what communications you have sent (emails, reminders, invoices, receipts, event invitations, SMS messages) and to whom they have been sent. It will also show whether ...

297
(16)
Printing Membership Invoices

Printing of Membership invoices for those members who do not have an email address is carried out in the Communications menu. This menu item is only for members without an email address recorded again...

154
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Send SMS Messages

Sometimes you need to get a message to your members or a member quickly and Member Wizard can help with this by allowing you to SMS a message to your members' mobile phones. You can send to a single m...

410
(13)
Purchase SMS Units

You can use Member Wizard to send SMS messages to your members, either individually, in Groups or to the entire membership as a whole. In order to use SMS'ing with your membership and to purchase SMS ...

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Handling Undeliverable Emails

There are three reasons why emails sent through Member Wizard are undelivered to their recipient. Each of these is tracked in the application and can be viewed at Members, Undeliverable Emails or Comm...

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Creating an Email Template

Email templates are useful for adding regularly used items to an email body rather than sending as an attachment. They are very useful for instance in providing a templated layout for a newsletter, ...

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Creating a Newsletter Template

To create a Newsletter firstly create a template containing the standard elements that appear on all your newsletters such as the banner, details about location and committee etc. Use a table and crea...

244
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Spell Checking in all communications

If you wish to use the built in spell check in Member Wizard when sending any emails and you are using Chrome  as your browser you must enable spellcheck in Chrome itself (Click on series of 9 small d...

84
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Enabling SMS top ups so members can register for the Portal via SMS

In order for your members to use an SMS to deliver the security code to access the Portal you must set up Automatic Top Ups for your SMS credits. Go to Communicati

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Managing Email Attachments

When you attach a file of any kind to an email the system will store the attachment indefinitely, it does however store it in a status of Inactive once the email is sent. In this state it can not be s...

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