Accessing the Member Portal
How to Access your Organisations Member Portal
In order to use the Member Portal you must first register your identity and select a password or PIN.
In order to register your identity you need to have access to either an email address or a mobile phone however if you do not have an email address and wish to use your mobile phone to receive the registration security code then your organisation has to have been configured to allow SMS messages to be sent. The system will advise you if this is not the case so if this occurs during your registration please contact your organisation on how to proceed.
You can register with either your email address or your member number. You must use your member number if you share your email address with another member. If you do not know your member number please contact your organisation. The contact email address for the support person at your organisation is shown on the registration page.
If you attempt to register and receive a message advising that you can not access the Portal then please contact your organisation's Member Portal Support via the email address on the registration page. It is likely that your membership type has not been given Member Portal access or your membership may be tagged as Inactive.
What is the Member Portal
Your Member Portal will allow you to carry out the following:
1. Update your Personal Contact Details
2. View Classes or Events you are enrolled in or registered for
3. View a full list of your Organisations upcoming Events and Classes
4. Access a financial record of payments made and receipts received
5. Pay any outstanding invoices
6. If it is within 60 days of becoming due, you can renew your membership to your organisation (note if it is outside this period then that menu item will not be available).
7. View any Documents the Organisation wishes to share with members.
8. You can create a Portal registration for any other organisation you belong to which uses the Member Wizard system who has enabled the Member Portal.
Tutors and the Member Portal
If your organisation runs classes which have Tutors, they can access their Classes through their Member Portal provided the organisation has allowed their Tutors to manage their Classes through their Member Portal.
If you are a Tutor for such an organisation and can not see a menu item called Tutor Portal then please contact your class convenor or coordinator to allow this access.
If you are a Tutor and do have access to your classes through the Member Portal then you can do the following:
1. View Enrolled and Wait listed students for your class including their contact details and emergency details.
2. Move students from the Wait list to the Enrolled Students list provided there is sufficient space in the class. If you find you can not do this then contact your Class coordinator as the Class Capacity will need to be lifted.
3. Email your students or, if your organisation is set up to allow it, send emergency SMS messages.
4. View and print an Attendance Sheet