What is Member Wizard?
MEMBER WIZARD
Member Wizard launched around 2011 but has gone through a couple of re-brandings since that date as we grew and developed. Nevertheless we still have clients such as Council for the Ageing in the Northern Territory and the Tenant's Union in Queensland who have been with us since around 2012.
We currently support around 40 U3A's in Queensland, New South Wales, Tasmania and South Australia so many of the features below relate to the smooth and easy management of a University of the 3rd Age organisation however the system is adaptable to any organisation or group with members.
Here are some testimonials from a couple of U3A clients:
‘We cannot recommend Member Wizard highly enough for the database they designed for us. It has allowed us to become a more professional and contemporary organisation, enhancing our workflow which is undertaken solely by volunteers. These volunteers are all aged over 50, and find the Member Wizard database easy to use, with well written instructions, and rapid support when needed. All communication is sent via Member Wizard and we have recently moved to online renewals which we anticipate will be an added benefit to members as well as reducing the workload and paper in our office.
Prior to commissioning Member Wizard we undertook an investigation of other database organisations and we have found that Member Wizard is more than value for money, with the added bonus of being Australian-based.
Member Wizard have worked tirelessly to respond to our requirements and have provided a very effective custom-made database that independent authorities assure us will serve us well into the future. We are more than happy to provide them with our utmost backing and recommendations to future clients.’
President, U3A Redcliffe
Here is another testimonial from both the Vice President and the Treasurer of U3A Gold Coast (Southport) Inc.
If you have the slightest hesitation implementing Member Wizard for your organization – forget it!
U3A Southport trialed a couple of different systems to manage our membership before deciding to subscribe to Member Wizard. They have provided exceptional support and have even assisted us in updating our website and integrating Member Wizard into it. Member Wizard does everything we need, including financial accounting and reporting system. Member Wizard is very easy to understand and use.
We cannot recommend the product highly enough and the training and support is second to none.
Vice President/Class Coordinator – Lou Stevens
Treasurer – Wendy Barker
Features and Benefits
- Member Wizard is a Queensland, Australia based cloud based member management application. It is designed, built and supported from here in Queensland. Data is hosted on servers based in our region and managed by Microsoft. Phone and email support is available within 24 hours turn around and Zoom training is provided free of charge (3 x 1 hour sessions with more available at a reasonable cost if required).
- We import and set up all your data free of charge. In addition you are given 3 months use of the application before having to commit to subscribe. During that time you will receive full support and any training required (3 x 1 hour Zoom sessions).
- The system is fully integrated which allows you to manage communications, finances, document storage, class scheduling and enrollment, event management and member subscription all from one central cloud database anywhere there is an internet connection including on your mobile phone. An integrated website will soon be made available as an additional add on to your database.
- It provides your members with a Member Portal which allows them to access and update their personal details, pay any owing amounts, enroll in a class or event or access secure documents made available by the organisation such as newsletters, minutes of meetings, agendas etc.
- The member portal also permits Tutors to manage their own classes if permitted by the organisation.
- You can create as many users who can access the system as you wish and they can all do so concurrently from anywhere there is an internet connection. You can tailor user access to limits decided by the organisation.
- You can send emails or SMS messages to your membership or categories of membership, groups or classes while maintaining your own existing email addresses. You can (subject to mail service providers) view when a member has opened your emails.
- You can store important documents within it so there is no need to keep boxes of dusty files which are handed over to each new committee - everything is there online for access.
- You can host events, have a link on your website which connects back to Member Wizard to allow members to purchase tickets or to register for the event and Member Wizard will provide a full list of registrations including payment status.
- Members can enroll and pay online for classes (if that is enabled by the organisation). Here is an example of a Member Wizard controlled Class program for U3A Southport in Queensland. U3A Southport Class Enrollment page
- Class coordinators can manage and maintain class offerings through Member Wizard directly on to the their own website so no uploading by webmasters is required - updates in Member Wizard automatically and seamlessly appear instantly online on the website or in the member portal.
- You can link a credit card payment facility to your Member Wizard system so members can pay both online or face to face using a credit or debit card. The system will automatically receipt them, and increment their membership paid to date.
- New members can join and existing members can renew their membership through a link either on your website or (for existing members) via the member portal.
- Member Wizard contains a complete finance system - receipt/expense to balance sheet/profit and loss. It also includes an audit trail for added security so there is no need for any expense finance subscriptions to MYOB or Zero. Member Wizard will also link images or pdf’s of invoices to the relevant expense in your system so there is no need to retain paper copies.
- Subscription rates are reasonable and are dependent upon the number of Active members in the organisation. Member Pro-rata number block add-ons are available on request.
If you have any queries I am happy to talk to you about them. Just email me at support@memberwizard.com.au
Claire Beck
Gold Coast Queensland