Member Payments: Setting Up Member Payment Details

You can configure your organisation's set up in Member Wizard to reflect the means of payment for membership fees. These details are used both when sending out Membership Invoices by means of including a link in the accompanying email to pay by Direct Deposit or Credit / Debit Card and also when a new member joins from the link on your website - see Settings/ New Member Application.

In order to provide your members with the details on how to access these payment methods you need to firstly include them in Settings, Member Payment Details.

Member Payment Options

There are two ways to accept payment through emailed Membership Invoices and Member Online Applications: Credit Card or Direct Deposit

The process to register for a Stripe Account to accept payment by Credit / Debit Card is part of the Member Wizard setup process outlined below.

Accepting Donations

You can also check the Enable Donations box on either of the 2 payment options if you wish there to be an option for members to include a donation with their membership payment. The facility to accept donations when paying for membership is only available when members pay via the Member Portal.

You can select which Account Category your Donations will be credited to or use the default existing Donations account category automatically selected by Member Wizard.

Setting up Member Payment Options

1. Credit / Debit Card.

Configuring this option will permit members to pay Reminders and also Member Online Applications using their Credit / Debit Card. Member Wizard uses independent banking system Stripe to provide this facility. Member Wizard does not store or even collect Credit / Debit Card details.

To setup your organisation to use Stripe check the box marked Allow Credit / Debit Card on the Credit / Debit Card screen. By default the option for your members to pay the Stripe costs for this is checked but if you wish your organisation to bear the charge then uncheck this box. Currently the fees for using Stripe is 1.70% plus 30 cents per transaction for domestic Credit / Debit Cards and 3.5% plus 30 cents per transaction for international cards. Member Wizard may also charge a small transaction fee depending on your service agreement with us.

When ready click the Connect with Stripe button and fill out the information required on the following screen. Once accepted and confirmed by Stripe you will be able to accept online Credit / Debit Card payments. These payments will be automatically credited by Stripe into the bank account you nominate during the set up process.

Before you start the Stripe connection process be sure you have read the help article Setting up and Connecting to Stripe

When the member logs into the Member Portal and clicks the Pay Subscription button they will be taken to a screen where they can confirm their contact details. This will then display the membership invoice details plus any other amounts outstanding along with a box where they can enter their Donation amount. This is the only place where this functionality can be provided.

2. Direct Deposit

Click the Allow Direct Deposit box then provide your BSB, Account number and Account Name for your organisation's bank account. Once again, you can check the Enable Donations box if you wish an option to donate to your organisation appears on your emailed Membership Invoices.