Installing and Accessing the Member Portal for Members

INSTALLING AND ACCESSING THE MEMBER PORTAL FOR MEMBERS

The Member Portal can be accessed on any internet connected device but is especially useful for mobile phones or tablets as it allows a member to access their member record and if necessary prove their membership.

INSTRUCTIONS TO INSTALL

1. Click on the Member Portal app either on your organisations web site or in the email link sent to you. The link is https://member-portal.memberwizard.com.au
2. Save this link in your bookmarks so that you can return to it easily
3. If you are asked to install the Member Portal as an App we recommend that you 
4. Enter your email address, click / tap the Check Email Address button and follow the on-screen instructions

TROUBLESHOOTING INSTALL

If the system is unable to verify your email address please check:

1. That the email address you are entering is the one registered at your organisation.
2. You can’t install if you share an email address with another member.
3. That your membership type is one which is permitted access to the Member Portal by your Organisation
4.  If you still can’t register, please contact your organisation.

USING THE MEMBER PORTAL

1. The Home screen will show you your Membership status including any outstanding amounts.
2. You can pay any outstanding amounts by clicking the Pay Owing button.
3. You can view your member statement by clicking the Statement button.
4. You can pay your Membership Renewal by clicking the Pay Subscription button. 
5. You can view your enrolled Classes by clicking My Classes button.  You can enroll in more classes by clicking the Classes button. 
6. You can update your personal details by clicking Change my Contact Details. 
7. You can access any documents your organisation has made publicly available. 
8. You can obtain Help by clicking the Help button in the top right corner. This will give you the email address of the person at your organisation who is the nominated Portal Assistance member.  
9. You can return to the main Portal screen at any time by clicking the Home button in the top right of the screen.
10. If you are a Tutor and your organisation has enabled this functionality, you will be able to manage your Classes through the Portal.
11. You can add any other organisations to which you belong or another member using the same computer can add their organisations to the Portal by clicking the Add another Organisation or Member button.
12. Each member can have their own PIN and will see their own organisation.
13. Members cannot however share the same email address within the same organisation.
14. You will need to Log out by clicking the Log Out button before swapping members or organisations.